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Dilengkapi dashboard laporan analisis yang memudahkan Anda memantau seluruh aktivitas layanan pelanggan melalui WA.
Sehingga meminimalisir adanya penumpukan pesan di admin tertentu. Selain itu juga dapat membantu Anda dalam merespon pesan konsumen lebih cepat karena konsumen tidak perlu terlalu lama mengantri untuk dibalas pesannya.
Pesan Sesi WhatsApp adalah pesan yang dikirim dan diterima sebagai tanggapan atas pesan yang dimulai oleh pengguna.
Dengan fungsi broadcast, bisnis dapat mengirimkan pesan massal dengan sentuhan personal kepada pelanggan untuk memberitahukan element acara atau promosi.
Using the WhatsApp Business API account, businesses should gain consent from their contacts just before messaging them and ought to answer inside a 24-hour customer care window. These procedures protect against businesses from spamming customers and motivate them to reply to buyers immediately.
Oh, and don’t forget the verification number—they’ll ping you using a code on your own business Call.
Let’s examine the best 10 explanation why adopting WhatsApp Business API can illuminate your route to enriching consumer interactions and broadening horizons.
Your webhook servers should be equipped to resist 3x the capacity of outgoing message targeted visitors and 1x the ability of anticipated incoming message traffic.
Beberapa metriks yang ada yakni jumlah pesan masuk, performa agen, serta pesan seperti apa yang paling sering dikirimkan oleh konsumen.
Mata rantai penting yang hilang di sini adalah pelayan – sebagai API – yang akan memberitahukan pesanan Anda kepada juru masak dan mengantarkan makanan kepada Anda.
We’re producing picture era more rapidly, in order to make illustrations or photos from textual content in authentic-time applying Meta AI’s Visualize aspect. We’re beginning to roll this out now in beta on WhatsApp as well as Meta AI Website practical experience from the US.
Inside of a digital era in which advertising and marketing prices can skyrocket, WhatsApp provides a breath of new air. Reaching out to a global audience doesn’t demand a hefty promoting funds.
WhatsApp Business API will be the unparalleled bridge amongst businesses as well as their vast worldwide clientele. If leveraging WhatsApp business API in your business has piqued your desire however still left you with issues and curiosities, this manual will assist you to.